Help Center

Improved

Fixed

Integrations

Firmware

nuwapen

In Review

Planned

In Progress

Completed

Rejected

High Priority

Low Priority

Digital Copy

Typed Text

Augmented Notes

Hardware

Storage

Other

Backlog

Next up

Done

Main Roadmap

Have an idea?

Hey {name|there}! 👋

Out of the box, Nuwa Pen is incredibly easy to use. If you want to get the most out of every feature, you've come to the right place.

Website

How to do everything on Nuwa Pen.

Everything you need to set up and get starting using your Nuwa Pen.

Getting Started

Quick fixes for technical problems with your Nuwa Pen.

Troubleshooting

Learn how to make the most of every feature in your Nuwa Pen.

Features and Functionality

Future Features & Roadmap

All the details about pre-orders, shipping, and payments.

Orders and Shipping

Guarantees and policies for returns and repairs.

Returns & Warranty

Contact Us

Marc Tuinier

Hilde Wagenaar

Find out how to return your Nuwa Pen within the policy window.

Returns

How do I request a return?

If you already linked Nuwa Pen with your account but would like to return the Pen, delinking the Nuwa Pen prior to returning will speed up the refund process. Here's how to do it: 

How do I delink my Nuwa Pen before returning?